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FAQ

GlobalHarvest – Frequently Asked Questions (FAQ)

Welcome to the GlobalHarvest FAQ section. We understand that importing agricultural products requires complete clarity, trust, and reliable information. This page answers the most common questions our international buyers ask about our products, sourcing, packaging, logistics, certifications, payments, and more. If you have any additional questions, feel free to contact our support team anytime.

  1. What is GlobalHarvest?

GlobalHarvest is a trusted agricultural export company specializing in delivering premium-quality vegetables, fruits, nuts, and other farm products to international markets. Our mission is to connect global buyers with reliable Indian farmers and suppliers, ensuring fresh, safe, and timely deliveries. We follow strict quality checks, hygienic packaging, and export-approved processes to maintain the highest standards for all shipments.

  1. Which products does GlobalHarvest export?

We export a wide range of fresh and dried agricultural products, including:

  • Fresh Vegetables (Potato, Onion, Tomato, Ladyfinger, Brinjal, Green Chilli, Cabbage, Cauliflower, Beans, Carrot, etc.)
  • Fresh Fruits (Banana, Mango, Papaya, Pomegranate, Watermelon, Citrus Fruits, Grapes, Apple, etc.)
  • Dry Fruits & Nuts (Cashew, Almond, Walnut, Pistachio, Raisins, Peanuts)
  • Herbs & Spices (Ginger, Garlic, Turmeric, Red Chili, etc.)
  • Seasonal & regional farm products based on buyer requirements.

If you need a product not listed above, we can source it for you.

  1. Do you provide both small and bulk export quantities?

Yes. GlobalHarvest supplies products in small trial quantities, medium batches, and large container-level shipments. Whether you’re a new importer, a supermarket, a wholesaler, or a food manufacturer, we can customize your order size according to your business requirements.

  1. Which countries do you export to?

We export to major regions such as:

  • UAE
  • Saudi Arabia
  • Qatar
  • Oman
  • Kuwait
  • Europe (UK, Germany, France, Netherlands, Italy)
  • Asia (Nepal, Bangladesh, Sri Lanka, Maldives, Singapore)
  • Africa (Kenya, South Africa, Nigeria, Tanzania)

We can also expand to new countries based on buyer needs and import regulations.

  1. What makes GlobalHarvest different from other exporters?
  • Direct farm sourcing – Freshness guaranteed
  • Affordable prices – No middleman markup
  • International grade quality – Strict sorting & grading
  • Hygienic packaging using export-approved materials
  • Timely delivery with full shipment tracking
  • Customized orders based on your specifications
  • Strong logistics network across India and global ports

Our goal is to offer reliable, transparent, and long-term business partnerships.

  1. How do you ensure product quality?

We follow a multi-step quality control process:

  1. Sourcing directly from approved farms
  2. Sorting for size, freshness, maturity, and appearance
  3. Manual and machine cleaning
  4. Food-grade packaging
  5. Temperature-controlled storage (for fruits)
  6. Pre-shipment inspection
  7. Export documentation and compliance checks

Every order is checked thoroughly before dispatching.

  1. What types of packaging do you offer?

We provide a variety of export-friendly packaging options:

  • Mesh bags
  • Jute bags
  • Carton boxes
  • Plastic crates
  • Vacuum-sealed pouches (for nuts and dry fruits)
  • Customized branding packaging

Packaging weights can be 5kg, 10kg, 20kg, 25kg, or 50kg, depending on buyer preference.

  1. What is the Minimum Order Quantity (MOQ)?

MOQ depends on the product category:

  • Fresh vegetables: 500 kg – 1 ton
  • Fruits: 1–2 tons
  • Dry fruits & nuts: 100–200 kg
  • Mixed container loads available

For first-time buyers, we also support small trial orders to test quality.

  1. How does the ordering process work?

Our export process is simple and transparent:

  1. Buyer sends product requirement (quantity, packaging, destination port).
  2. GlobalHarvest provides quotation & product details.
  3. Buyer confirms order and makes an advance payment.
  4. Products are sourced, packed, inspected.
  5. Goods are shipped and buyer receives tracking + shipping documents.
  6. Final payment is completed as per agreement.

We assist at every step of import-export formalities.

  1. What payment methods do you accept?

We support multiple secure payment options:

  • Bank Transfer (TT)
  • LC (Letter of Credit)
  • UPI / NEFT for local buyers
  • Advance payments as per terms

Every transaction is official and supported with invoices & documentation.

  1. How long does shipping take?

Shipping time depends on the destination:

  • Middle East: 7–12 days
  • Europe: 18–30 days
  • Asia: 4–10 days
  • Africa: 12–25 days

Air freight is available for urgent deliveries.

  1. Do you offer sample products?

Yes. We provide paid samples for quality checking.
Samples are shipped via air courier to ensure freshness.

  1. Can I customize the product grading or quality?

Absolutely. We supply:

  • Premium quality
  • Export quality
  • Standard quality
  • Economy grade

Buyers can choose size, weight, color, maturity level, or any other specification.

  1. Do you help with export documents?

Yes. We provide all essential export documents, including:

  • Invoice & Packing List
  • Phytosanitary Certificate
  • Certificate of Origin
  • Fumigation Certificate
  • Health & Quality Certificate
  • Bill of Lading / Airway Bill
  • Export Declaration

We also support buyers with clearance guidance if required.

  1. Is GlobalHarvest licensed and registered for exports?

Yes. We are fully registered with required export authorities and hold:

  • Import Export Code (IEC)
  • GST registration
  • FSSAI approval (where required)
  • APEDA support for agricultural exports

We follow all compliance standards as per Indian export laws.

  1. Do you offer private-label / white-label packaging?

Yes. If you want your brand name printed on the box or packaging, we can create custom brand-label packaging based on your design and quantity.

  1. What if I need a product not listed on your website?

You can send us your requirement. Our sourcing team will find the product through trusted farmers and suppliers across India. We specialize in custom sourcing for international buyers.

  1. How can I contact GlobalHarvest?

You can reach us through:

  • Contact Form (available on our website)
  • Email Support
  • WhatsApp
  • Direct phone call

Our team responds within 24 hours for all inquiries.

  1. Why should I trust GlobalHarvest as a long-term supplier?

We focus on:

  • Consistent quality
  • Transparent communication
  • Competitive pricing
  • Reliable shipments
  • Customer-first approach

Many of our international clients continue with us for long-term supplies due to our reliability and service quality.

  1. Do you provide after-shipment support?

Yes. After the product has been shipped, we assist with:

  • Tracking updates
  • Document verification
  • Customs support
  • Feedback reporting
  • Resolution of any shipment concerns

Your satisfaction is our priority.

  1. Can GlobalHarvest handle urgent or last-minute orders?

Yes, depending on product availability and shipping schedules, we support priority orders. Air freight options are available for perishable items.

  1. How do I start a partnership with GlobalHarvest?

Simply send us your requirements through our contact page or WhatsApp.
We will:

  1. Understand your business
  2. Suggest best products & rates
  3. Prepare a supply plan
  4. Start working as your trusted export partner

 

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